Metti International has been in business as vehicle shippers since 1993. Customer satisfaction is their goal. They know that when that goal is realized, it helps them become the best of the vehicle shippers. The only way to achieve that goal is to for their customers’ vehicle shipping to be as stress free and reliable as possible. This applies to both a one-time customer and repeat commercial customers. All are treated as valued customers.
The process is easy. Once the customer advises his needs, Metti International uses their many contacts in the vehicle shipping industry to find the best service at the most economical price. They only use fully insured transporters with excellent records. A copy of the transporter’s Certificate of Insurance is kept on file. Once they have their costs, the customer is quoted a price.
They work within the customers' schedules. Door to door pick-up and delivery is offered. Their customer service is available to answer questions. Every customer gets reliable and prompt service at the best price. Using these methods, Metti International has established itself as successful vehicle shippers.
One measure of customer satisfaction is shown in their repeat business. Commercial customers such as moving companies and auto dealers continue to use their services. Their website contains unsolicited praise from customers who have successfully used them. Members of the military use Metti International as their vehicle shippers of choice during their moves from posting to posting. Corporate relocation services use them.
A better indication is their A+ rating from the Better Business Bureau (BBB). This rating is achieved by the length of time the business has been operating and the lack of any complaints filed with the BBB. It also means that the business is monitored and must make good faith effort to resolve any consumer complaints.
The on-line record shows that they have successfully met their goal of customer transport satisfaction. With the availability of the internet, it is difficult to hide any complaints. A quick search of Metti international’s record shows no dissatisfactions with their record as vehicle shippers.